Why haven't I received the digital assets after clicking I have paid?


First, please make sure that you have already paid the order.

(ΛΛΧ OTC provides of trading information and the payment process off our platform between the buyer and seller. Once you have clicked I’ve Paid, your funds will not be automatically transferred to the seller)

Contact the seller and make sure that the seller has received your transfer

When you have received the email stating the confirmation, your digital assets should already be in your wallet

If that is not the case, please contact us with your transaction record and ORD

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