For security reasons, an account will be locked for 2 hours for too many sign-in attempts,
Once the account has been reactivated, withdraw function will be suspended for 48 hours.
- The user is suspected to be click farming;
- There are questionable trading data;
- The user attacks the platform.
The frozen accounts will received email or sms for official acknowledgement. Please contact our customer service through the live chat system for further details.