FAQ
Account Functions
- Resetting Payment Password
- Summary of Two Factor Authentication (2FA)
- Unable to Receive E-mail/SMS Verification Code
- Summary of Frozen/Locked Accounts
- Forgot Password
- Setting up Google Authenticator
OTC
Fast Buy
Spot Trading
- Trade pair and the minimum trade amount
- Where to Find Your Lifetime Trading Volume?
- How long does a spot trading purchase usually take?
- What is the minimum amount of digital assets purchase?
- Instruction of Cancelling an Order
- What are the Maker and Taker Fees?
Deposit/Withdrawal
- PGX Withdrawal Requirements
- Summary of Incorrect Deposit and Withdrawal
- About the Crypto-currencies AAX Supports
- Guide to Withdraw
- Checking the Withdrawal Process
- Deposit and Withdrawal Fees
Crypto Derivatives
- Futures Guide for Beginners
- What are Take-Profit (TP) & Stop-Loss (SL) orders?
- New futures trading interface FAQ
- Trading fee calculation
- How to use AAX’s futures calculator?
- What is a Margin?