FAQ
Account Functions
- How to complete the corporate account verification at AAX Exchange？
- How to active my frozen account
- Password and Payment Password
- How to do KYC Level1 Data verification
- How to change your DNS servers
- How to use Wallet account for deposit, withdrawal, transfer and transaction？（Website）
Deposit/Withdrawal
- How to deposit any currency into your AAX account [guide]
- Withdrawal FAQ
- Deposit FAQ
- Summary of Incorrect Deposit and Withdrawal
- About the Crypto-currencies AAX Supports
- Guide to Withdraw
OTC Trading & Fast Buy
- AAX Fast Buy
- Quick Guide to AAX’s OTC
- ADVCASH Fast Buy (APP version)
- ADVCASH Fast Buy (WEB version)
- Epay
- Coinify
Spot Trading
- The minimum/maximum trading amount of Spot Trading pairs
- How long does a spot trading purchase usually take?
- What is the minimum amount of digital assets purchase?
- Instruction of Cancelling an Order
- What are the Maker and Taker Fees?
- 5 Mins To Learn Spot Trading
Crypto Derivatives
- All open orders under the same trading pair will be automatically cancelled when a futures trading position is liquidated
- How to use the redemption code to redeem a contract bonus at AAX?
- How to receive and use USDT bonus for vanilla contracts trading?
- Detailed introduction of Futures trading
- How to use The Optimal 5 Prices for futures trading
- 5 Mins To Learn Futures Contract Trading - A step-by-step Guide
AAX Tribe
Earn & Others
Security
Other
- Fiat currency and Crypto currency exchange limit
- How to deposit or withdraw Fiat currency? (WEB)
- How to deposit or withdraw Fiat currency? (APP)
- How to exchange between fiat currency and cryptocurrencies? (App)
- How to exchange between Fiat currency and cryptocurrencies? (WEB)
- How to receive a red packet?